Privacy Policy

Last Updated: September 17, 2024

KehillaRents respects your privacy and is committed to protecting the personal information you provide when using our website, services, and housing-related programs.

This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you.

1. Information We Collect

Depending on how you use our website, we may collect:

  • Name and contact information
  • Email address and telephone number
  • Housing preferences and requested location
  • Information submitted through housing applications or inquiry forms
  • Information about household size and housing needs
  • Information voluntarily provided about community or religious affiliation when relevant to a particular program
  • Documents or information voluntarily submitted for housing screening
  • IP address, browser type, device information, and website usage information
  • Communications you send to us

We only request information that is reasonably necessary for the services or programs you are applying for.

2. How We Use Your Information

We may use information we collect to:

  • Process housing inquiries and applications
  • Communicate with applicants and property owners or managers
  • Help identify available housing opportunities
  • Evaluate eligibility for specific programs
  • Conduct screening when authorized and applicable
  • Provide customer support
  • Maintain and improve our website
  • Prevent fraud, abuse, or unauthorized activity
  • Comply with applicable laws and legal requirements

3. Information About Religious or Community Affiliation

Some programs or housing opportunities may request information regarding religious or community affiliation.

Such information will only be collected when relevant to the particular program or housing opportunity and will be handled with appropriate care and confidentiality.

We do not request sensitive information unless there is a legitimate reason connected to the service or program.

4. Sharing of Information

We may share information when reasonably necessary to provide our services, including with:

  • Property owners or property managers
  • Housing providers participating in a program
  • Service providers that help operate our website or services
  • Screening or verification providers, when authorized
  • Professional advisors or legal authorities when required by law
  • Government authorities when legally required

We do not sell your personal information for money.

5. Cookies and Website Technologies

Our website may use cookies, analytics tools, and similar technologies to operate the website, understand website usage, improve performance, and maintain security.

You may be able to control cookies through your browser settings.

6. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, to provide our services, maintain appropriate records, resolve disputes, comply with legal obligations, and protect our rights.

8. Third-Party Services

Our website may use third-party providers for services such as website hosting, analytics, communications, payment processing, identity verification, or housing screening.

Those providers may process information according to their own privacy policies and applicable agreements.

9. Your Privacy Choices

Depending on applicable law, you may have rights concerning your personal information, including the ability to request access, correction, deletion, or information about how your data is used.

To submit a privacy request, please contact us through our Contact Us page.

10. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this page.

12. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact:

KehillaRents